C1 (ConvergeOne) Unveils Global Innovation and Capabilities Center in Hyderabad
Expanded
operations in India will focus on driving continued innovation and growth for
C1 and customers
Hyderabad,
29th November 2023 - C1 (formerly ConvergeOne), announced the establishment
of its Global Innovation and Capability Center (GICC) in Hyderabad today. C1 is
an advanced technology and solutions company delivering authentic human
experiences and creating deeper customer connections while building value and
enabling growth. C1 is a multibillion-dollar global company which provides
differentiated solutions across customer experience and collaboration,
enterprise networking and datacenter, and security capabilities underpinned by
world class professional & Managed services.
The
expansion of the C1 footprint in India is a key strategy to support the
company’s continued growth, expanded capabilities, and ultimately better serve
and support value creation for its global customer base.
Set across
a spacious area of 20,000 sq. ft, the new Global Innovation and Capabilities
Center in Sattva Knowledge Park at Raidurg, Hyderabad will serve as a hub for
driving C1's growth across its combined capabilities in building scalable
networks and highly secure environments to provide holistic solutions to
customers with a focus on the connected human experience.
"India
holds immense strategic importance in C1’s overall growth plans” stated Mr.
Jeffrey Russel, CEO, C1. “This GICC represents a strategic
capabilities center enabling us to accelerate our innovation and delivery
capabilities as well as driving the ongoing development and commercialization
of our own AI led customer experience integration platforms. The Center will
play a pivotal role in supporting C1’s global business initiatives, ensuring
that we continue to provide innovative solutions and unparalleled service to
our 10,000+ global customers.”
C1 India
employees represent roughly 20 percent of C1’s global workforce, representing
C1’s largest operation in terms of number of employees. C1 plans to double its
workforce in India over the next several years.
“C1 is
steadfast in its commitment to doubling the growth of the Hyderabad Center
within the next 2 years from the current size of 20,000 sft. This ambitious
objective is underpinned by our confidence in the exceptional talent pool in
Hyderabad, metamorphosizing as global competitive professionals to aid our
global service delivery”, added Mr. Chandra Boddoju, MD & Country
Head, C1 India
In addition
to Mr. Jeffrey Russel and Mr. Chandra Boddoju, the facility inauguration in
Hyderabad also witnessed participation from Ms. Colleen Haberman, Chief Human
Resources Officer and Mr. Amrit Chaudhuri, Chief Growth Officer.
About C1
C1 is
transforming the industry by creating connected experiences that make a lasting
impact on customers, our teams and our communities. More than 10,000 customers
use C1 every day to help them build meaningful connections through innovative
and secure experiences. Our NPS of 80, placing us in the World Class category
for the fourth consecutive year, is a testament to our ability to provide
customers with the highest level of customer satisfaction, responsiveness, and
deep domain expertise. C1 collaborates with most of the Fortune 100 companies
along with other key global industry partners to deliver solutions with a total
lifecycle approach. C1 has partnerships with more than 300 global industry
leaders including Cisco, AWS, Dell, Genesys, Juniper, Palo Alto Networks and
Extreme Networks.