Ecom Express launches India’s first AI-based address correction platform Bulls.ai
Hyderabad, 16th January 2024: Ecom
Express Limited, a
tech-driven logistics solutions provider, announces the launch of Bulls.ai to
simplify address related challenges for delivery of e-commerce parcels across
India, especially for the small towns and cities. The unique platform leverages
the deeper data of nearly 2 billion parcels delivered by Ecom Express since its
inception.
To enhance
last-mile logistics, Ecom Express addresses common issues faced by the
logistics and e-commerce sector. With 80% of addresses relying on landmarks up
to 1.5 km away, geolocating becomes a hurdle, causing an average deviation of
about 500 m between the written address and the doorstep. The newly launched
Bulls.ai solution improves operational accuracy by correcting, standardizing,
and predicting geo-coordinates for addresses across length and breadth of vast
topology of India, not just in metro and tier-1 cities but also into
hinterlands of tier-2 cities and beyond where the address quality becomes
inferior.
The
solution revolutionizes the potential of Indian e-commerce and for online
seller brands by its ability to boost delivery quality by up to 60%, enhance
operational efficiency and reduce logistics cost by up to 30%.
Amit
Choudhary, Chief Product and Technology Officer, Ecom Express stated “As
a part of our continued journey of technology and AI-driven logistics
services, Bulls.ai fills the address-piece of the puzzle,
which is a fundamental capability required in large-scale e-commerce logistics.
We are proud of this development.”
Dr. Manjeet
Dahiya, Vice President and Head of Data Sciences, Ecom Express said,
“Bulls.ai is a foundational large-language model for resolving and
understanding postal addresses in India, which is a key for driving automated
e-commerce logistics. The model is trained on already available billions of
addresses data where Ecom Express has delivered and continues to evolve
further.”
This launch
reaffirms Ecom Express's commitment to leveraging technology for superior
logistics services and ensuring an unparalleled customer experience. The
company's investment in modern generative AI, like Generative Pre-trained
Transformers (GPT), highlights its focus on staying at the forefront of
technological advancements.
As a first,
the company is planning to open the API to its customers to validate their user
addresses. Know more about this at the link and
express your interest. The companies will get auto access to the platform
if they’re customers with Ecom Express when it opens up its Bulls.ai API.
Access Ecom Express using the web link.