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RAH Infotech and Motadata Forge Strategic Alliance to Drive Unified Observability & IT Service - Management in India


Bangalore, March 2026

In a significant development for India’s enterprise IT ecosystem, RAH Infotech, a prominent value-added distributor specializing in cloud, security and infrastructure, has announced a strategic collaboration with Motadata (brand of Mindarray Systems Ltd), a leading global provider of unified observability and serviceops solutions.

Under this alliance, RAH Infotech will distribute and promote Motadata’s integrated solutions - including the Motadata Unified Observability platform and the Motadata ServiceOps solution throughout India. Leveraging RAH Infotech’s robust partner ecosystem and Motadata’s innovation in observability, analytics and service-management, the collaboration is designed to empower enterprises to gain unified insight into infrastructure, applications, logs, service operations and ultimately user experience.

Ashok Kumar, Founder & Managing Director at RAH Infotech, said “Our vision at RAH Infotech has always been to equip India’s channel and enterprise ecosystem with world-class, best-of-breed technologies that accelerate transformation securely and pragmatically. In today’s complex enterprise IT landscape where hybrid clouds, micro-services, edge nodes and digital-service delivery co-exist the operational blind-spots and service-delivery gaps become critical risk factors. Our collaboration with Motadata enables us to bring together unified observability, AI-driven insight and lean service-operations under one roof. This empowers our partners and their customers to move beyond isolated tools and silos, to build truly integrated IT and service-management stacks. We believe this alliance will redefine how Indian enterprises manage, optimize and monetize their infrastructure and services.”

With hybrid-cloud, multi-cloud and edge infrastructures becoming the norm in Indian enterprise environments, the need for seamless visibility, AI-driven correlation and automated service workflows has never been stronger. Motadata’s platform enables organisations to collect metrics, logs and packets across diverse stacks, correlate them using AI/ML and derive actionable intelligence. Meanwhile, RAH Infotech’s longstanding track record of distributing mission-critical IT and security solutions since 2005 positions it as an enabler of large-scale partner acceleration.

By combining Motadata’s unified operations & service platform with RAH Infotech’s market reach and channel enablement, the collaboration aims to deliver: improved mean-time-to-resolution (MTTR), reduction of operational noise through intelligent analytics, higher service-desk efficiency, enhanced digital-service experience and stronger business resilience for Indian enterprises.

Key Solution Highlights from Motadata

  • Unified Observability: Through Motadata’s unified observability platform, organisations can monitor infrastructure, networks, logs and flows across on-prem, cloud and hybrid environments; correlate and enrich data; detect anomalies, execute automated alerts and remediation.
  • ServiceOps: Motadata’s ServiceOps solution offers service-desk capabilities, asset management, patch management, conversational AI agent, and a unified platform for managing service delivery and operational workflows.

Amit Shingala, Founder & CEO at Motadata, said “At Motadata, our goal has been to build an operations and service-platform that reflects the complexities of today’s digital-first enterprises which include heterogeneous stacks, multi-cloud, distributed workloads, micro-services and the imperative of high-velocity change. We have seen that monitoring metrics or logs alone is no longer sufficient; what’s needed is a unified analytics layer that correlates data, enriches context and triggers meaningful action. Our collaboration with RAH Infotech represents a meaningful step into the Indian market, bringing together our deep-tech capability with RAH’s established partner network. Together we aim to support enterprises and service-providers to move from reactive firefighting to proactive, predictive and business-centric operations. We are excited about the journey ahead.”


About RAH Infotech

RAH Infotech is India’s leading value-added technology distributor and solutions enabler. Headquartered in New Delhi, the company has been providing world-class IT solutions to channel partners and enterprises across India and the SAARC region since 2005. RAH Infotech’s broad portfolio spans security, networking, data, application, storage, cloud and infrastructure solutions. The company manages the full value-chain from vendor alliances and channel training to deployment, support and go-to-market. Its emphasis on partner-centric growth, emerging technologies and comprehensive enablement has made it a trusted distribution partner in the Indian market. Know more.

About Motadata

Motadata is an AI-driven IT operations platform that enables organizations to monitor, manage, and automate complex IT environments with intelligence and scale. By combining ObserveOps, ServiceOps, and network automation, Motadata helps businesses reduce downtime, improve performance, and enhance operational efficiency across hybrid infrastructures.

Motadata ObserveOps delivers end-to-end visibility across networks, servers, cloud, and applications through AI-based correlation and anomaly detection. It includes network observability, infrastructure monitoring, log analytics, and network automation to proactively identify performance issues and security risks while minimizing manual intervention.

Motadata ServiceOps streamlines service management through an automated service desk, asset lifecycle management, and patch management. It accelerates incident resolution, improves asset utilization, and strengthens security compliance.

Motadata serves large enterprises, managed service providers (MSPs), public sector organizations, and educational institutions. Across these sectors, the platform provides unified visibility, intelligent automation, and predictive insights that transform reactive IT operations into proactive, business-aligned performance management. Know more.

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"Our vision at RAH Infotech has always been to equip India’s channel and enterprise ecosystem with world-class, best-of-breed technologies that accelerate transformation securely and pragmatically. In today’s complex enterprise IT landscape where hybrid clouds, micro-services, edge nodes and digital-service delivery co-exist the operational blind-spots and service-delivery gaps become critical risk factors. Our collaboration with Motadata enables us to bring together unified observability, AI-driven insight and lean service-operations under one roof. This empowers our partners and their customers to move beyond isolated tools and silos, to build truly integrated IT and service-management stacks. We believe this alliance will redefine how Indian enterprises manage, optimize and monetize their infrastructure and services.”


Ashok Kumar

Founder & Managing Director

RAH Infotech

“At Motadata, our goal has been to build an operations and service-platform that reflects the complexities of today’s digital-first enterprises which include heterogeneous stacks, multi-cloud, distributed workloads, micro-services and the imperative of high-velocity change. We have seen that monitoring metrics or logs alone is no longer sufficient; what’s needed is a unified analytics layer that correlates data, enriches context and triggers meaningful action. Our collaboration with RAH Infotech represents a meaningful step into the Indian market, bringing together our deep-tech capability with RAH’s established partner network. Together we aim to support enterprises and service-providers to move from reactive firefighting to proactive, predictive and business-centric operations. We are excited about the journey ahead."

Amit Shingala

Founder & CEO

Motadata